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SPAM CONTROL


Through the Webmail Portal, you can now control what email gets through to you, or tighten down your own filtering.  We have our own spam filters which block over a million spam emails each day, however there are some cases where your friend's email comes from a server that has been blacklisted and you want it to reach you.  Alternatively, you may find that there are emails you feel you shouldn't receive, and you can tighten your own personal spam filters.

Log into the Webmail Portal and enter your username (full email address) and password.

Add an email address to your personal Whitelist

  • Select Options (on the left-hand side)
  • In the list of Options, select Whitelist
  • Press the Add button, and simply add the email address you which to allow through
  • click OK
  • This will now allow emails sent from the addresses in your Whitelist through to your inbox

Set your own personal Spam Filters

  • Select Options (on the left-hand side)
  • In the list of Options, select Spam Rules
  • Click the box beside "Enable Mailbox Spam Filtering"
  • Review the Low, Medium and High Risk options and select an action to take for each
  • This will now take those messages deemed to be a Low, Medium or High risk of being spam, and follow the action you have set
    • Actions that can be taken:
      • No Action
      • Delete the message
      • Move the message to a folder
      • Copy the message to a folder
      • Move the message to the junk folder
      • Add a prefix to the subject

If you have further questions or require assistance, please contact our office at 1-866-344-6368.


 

 

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